We like to keep things simple and uncomplicated and pride ourselves in creating a professional experience for our brides that feels fun and relaxed. From the moment you book Pipa, she will always be just a call or email away for questions and advice.
THE BOOKING PROCESS:
Once you’ve had a look through all of Pipa’s work and have decided you would love her to be there for you on your wedding day please fill out the booking form in our get in touch area - this gives us all of the necessary information we need to be able to confirm availability or not.
Once your booking form has been received, Pipa will confirm availability and a quote will be sent to you within 48 hours (However during peak wedding season it may take up to 5 days)
If you are happy with all the details and would like to go ahead, you can secure your booking with a £70 security deposit. This payment is non-refundable but it is deducted from your balance total.
Once your deposit has been received, your date is secured and it’s time to book in a trial!
Trials are held on weekdays between 9am and 3pm at the BEYOU weddings Studio in Ashford, Kent or if availability allows, Sunday trials can be requested at a surcharge of £30.
The studio is a 35 minute train journey from London St Pancras to Ashford International and just off Junction 9 on the M20 if you're driving.
Trials are also welcome to be held at your home address if requested - please note that travel charges may be applied at 0.45p per mile for the return journey.
Once you’ve booked and confirmed your trial date, payment is due within 7 days to secure and is payable via bank transfer with the details provided on your invoice. Trial dates may be re-opened after the 7 day period if payment has not been made in this time. Last minute bookings made less than 7 days before the trial are due upon booking.
So for the fun stuff - Before your trial Pipa will send you a handy little 'Bridal trial tips and info' document on how to prepare. This will help you make the absolute most out of your trial. Feel free to send over inspiration pictures and ask for advice before-hand too!
We are lucky to say that a bride has never wanted to cancel our services after their trial, however if this is to happen, we ask that an email is sent to Pipa within 24 hours of the trial in order to get your wedding day deposit back. Your trial will not be refunded.
Pipa always strives for her brides to leave 100% happy from the trial, there are no time limits either!
THE RUN UP TO THE DAY:
From the moment you book up until your wedding day, Pipa is always accessible to answer any questions or help advise on any queries you might have via email or phone call.
Before your wedding day, a schedule will be sent to you with timings so that you and your bridal party know exactly where you need to be and when.